95pk's Privacy Policy
Your personal information is completely safe with us. This policy clearly describes how 95pk collects, uses, and protects data.
Our Commitment to Protecting Your Data
95pk is a trusted online betting and casino platform in Bangladesh. We believe that protecting the privacy of your personal information is a fundamental responsibility. This privacy policy explains what kind of information 95pk collects, why it collects it, how it is stored and used, and what rights you have. By using this website, you are considered to have accepted the terms of this privacy policy.
What Kind of Information We Collect
Various types of information are collected from you when you register and use services on the 95pk platform. A description of that information is provided below.
Purpose of Data Use
95pk uses the information collected only for specific, lawful, and transparent purposes. We never use your information for unnecessary or unauthorized activities.
Account Management
Your information is used to create, verify, manage, and secure your account. This includes ensuring safe login and preventing fraudulent activity.
Transaction Processing
Financial information is used to process deposit and withdrawal requests and to ensure the accuracy of transactions. All transactions at 95pk are protected by SSL encryption.
Customer Service Improvement
Information is used to personalize your experience and to enable the support team to provide more effective service. Our 24/7 Bengali-language support team is always ready.
Responsible Gaming
Information is used to monitor your gaming activity, identify potentially problematic behavior, and provide timely assistance.
Meeting Legal Obligations
Certain information may be stored and provided to comply with applicable laws and regulations and to meet the requirements of regulatory authorities.
Security and Fraud Prevention
Technical information is used to protect the integrity of the platform, prevent unauthorized access, and detect suspicious activity.
Use of Cookies and Tracking Technologies
The 95pk website uses cookies and similar technologies to improve your experience.
What Are Cookies?
A cookie is a small text file stored in your browser. It helps the website remember information from your previous visits, such as language preferences, login status, and personal settings.
Essential Cookies
These cookies are essential for the basic functionality of the website. Without them, login, transactions, and session management are not possible. These cookies cannot be disabled.
Functionality Cookies
These cookies are used to remember your preferences and settings. They remove the hassle of having to set up again each time you log in.
Analytics Cookies
These cookies are used to understand which parts of the site are used most. This information is entirely statistical and is not used to identify individuals.
Cookie Management
You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause issues when using certain features of the site.
Data Sharing with Third Parties
95pk does not sell your personal information to third parties. However, information may be shared in limited and specific circumstances.
When We May Share Information
- Service Provider Partners: Only the information necessary to provide services is shared with payment processors (bKash, Nagad, Rocket, banks), game software providers, and technology service providers. These partners are required to comply with our privacy standards.
- Legal Requirements: 95pk will comply if it is required to provide information under a court order, government directive, or applicable law.
- Fraud Investigation: If there is suspicion of cybercrime, money laundering, or fraud, the necessary information may be provided to the relevant authorities.
- Business Transfer: In the event of any merger or acquisition of the company, users will be properly notified before their information is transferred.
What We Never Do
- Your information is not sold to advertisers or third parties
- Information is not shared for marketing purposes without your consent
- Financial information is not shared with unnecessary third parties
- Your gaming history or financial transactions are not used for advertising purposes
Data Protection Methods
95pk uses internationally recognized technologies and methods to keep your information secure.
Response to a Data Breach
If a data breach ever occurs, 95pk will immediately notify affected users and take the necessary corrective steps. The relevant authorities will also be notified in such a situation.
Data Retention Period
95pk retains your information only for as long as necessary. Different retention periods are set for different types of information.
Account Information
Your registration and identity information is retained while your account is active. After the account is closed, it may be retained for a specified period due to legal obligations.
Transaction Records
Financial transaction records are retained for the long term for accounting, tax, and regulatory purposes. This information is also useful for resolving disputes.
Technical Logs
Technical logs are retained for a limited time for security and performance monitoring. They are then deleted automatically.
Customer Service Communications
Customer service communication records are retained for a reasonable period for the purpose of improving service quality and resolving disputes.
Your Rights
As a user of 95pk, you have several important rights over your own information.
Right to Access Information
You have the right to know what information we hold about you. You can request a copy of the information stored in your account at any time.
Right to Correct Information
If any of your information is incorrect or incomplete, you can request that it be corrected. We will complete this promptly after proper verification.
Right to Delete Information
In certain circumstances, you can request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate interests.
Right to Object to Processing
You can object to marketing communications or certain types of data processing. We will respect your request as much as possible.
Right to Data Portability
You can request to receive the information held about you at 95pk in a readable format.
Right to Restrict Processing
In certain circumstances, you can request that the processing of your information be restricted, such as while a dispute about the accuracy of the data is ongoing.
How to Exercise Your Rights
To exercise any of the above rights, contact us by email at [email protected] or connect via 24/7 live chat. We will verify your identity and respond within a reasonable time.
Protection of Minors' Information
Age 21+ Policy
95pk is for individuals aged 21 and above only. We do not knowingly collect any information from minors. Age verification is in place at registration, and if any minor's information is found to be in our system to our knowledge, it will be deleted immediately and the associated account will be closed.
If you believe a minor has registered on 95pk, please notify us immediately at [email protected].
Changes to the Privacy Policy
95pk may update this Privacy Policy from time to time due to business needs, legal changes, or service improvements.
Notice of Changes
Before any significant changes, we will notify you with reasonable advance notice via email or a site notice. The "Last Updated" date at the top of the policy always reflects the date of the most recent change.
Use After Changes
Continued use of the site after an update will be considered your acceptance of the revised Privacy Policy. If you do not agree with the changes, you may request to close your account.
Previous Versions
An archive of previous versions of the Privacy Policy is maintained. If you would like to view a previous version, please contact our support team.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us.
Privacy-Related Contact
95pk is committed to protecting the privacy of your information. For any privacy-related requests or complaints, please contact us through the channels below. Our Bengali-speaking support team is available 24 hours a day, 7 days a week.
When submitting a request to exercise your rights, please provide your registered email address and proof of identity so that we can verify your identity accurately.